Refund & Cancellation Policy

Last updated: 2 October 2026

We want you to be happy with AutoList AI. This policy explains how cancellations and refunds work for paid plans.

1. Free plan first

Every account can use the free plan before paying, so you can try AutoList AI on your own products at no cost.

2. Cancel any time

You can cancel a paid plan at any time from Billing in the app, or by emailing support@autolistai.in. Your plan stays active until the end of the period you have paid for, and it will not renew after that. We don't charge cancellation fees.

3. Refunds

• First payment: if you're not satisfied with your first paid month, ask within 7 days of payment and we'll refund it in full, as long as you have used fewer than 20 AI listings in that period.
• Charged by mistake: duplicate payments, or charges after a cancellation we confirmed, are refunded in full.
• Service problem: if a fault on our side stopped you using a paid feature for a long period, contact us and we'll refund or credit you fairly.
• Other renewals, partly used months and add-on credits already used are not refundable.

4. How refunds are paid

Approved refunds are sent back to the original payment method through Razorpay within 5–7 working days of approval. Your bank or card provider may take a few more days to show it.

5. How to ask

Email support@autolistai.in with your account email and payment ID, or use Talk to our team in the app. We reply within 2 working days.